TERMS OF USE – PRIVACY POLICIES – DISCLAIMER – PAYMENT POLICIES
This website (the “Site”) is owned and operated by Heartsong Healing Asia (“we” or “us”). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.
- PRIVACY POLICY
At Heartsong Healing Asia, accessible from www.heartsonghealingasia.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy contains types of information that is collected and recorded by Heartsong Healing Asia and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at anna@heartsonghealingasia.com
LOG FILES
Heartsong Healing Asia follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?
- Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or email address which you voluntarily submit while leaving a comment, subscribing to a newsletter, or submitting a contact form.
- Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
- Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
- Cookies and Web Beacons: Like any other website, Heartsong Healing Asia uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
HOW YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the Website;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries;
- To provide you with user support;
- To track and measure advertising on the Website;
- To process payment for purchases you make through the Website; or,
- To protect, investigate, and deter against unauthorized or illegal activity.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent.
PUBLICLY VISIBLE INFORMATION
If you create a user profile on the Website or leave a comment, certain information may be publicly visible.
THIRD-PARTY USE OF PERSONAL INFORMATION
You may consult this list to find the Privacy Policy for each of the advertising partners of Heartsong Healing Asia. Our Privacy Policy was created with the help of the Privacy Policy Generator.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Heartsong Healing Asia, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Heartsong Healing Asia has no access to or control over these cookies that are used by third-party advertisers.
Heartsong Healing Asia’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?
Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at anna@heartsonghealingasia.com to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to
Amend – You may submit a request to amend or update your personal information here: at anna@heartsonghealingasia.com
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to the Website. This includes your personal identification number, information regarding race or ethnic origin, political opinions, religious beliefs, health information or criminal background. If you elect to submit such information to us, it will be subject to this Privacy Policy.
Everything discussed in an intuitive/spiritual session remains completely confidential by both parties. Any recording of the session will only be carried out with the express agreement of both parties and may not be used for any purpose other than for private reference by the client and Margaret.
CHILDREN’S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Heartsong Healing Asia does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at anna@heartsonghealingasia.com and we will do our best efforts to promptly remove such information from our records.
CONTACT INFORMATION
At any time, please contact us at anna@heartsonghealingasia.com for questions related to this Privacy Policy.
- DISCLAIMER OF LIABILITY
Margaret Thevarakom offers Life Transformation Services, using Intuition, Coaching, Energy Healing and Divine Guidance. Intuitive Healing is offered in a voluntary, discretionary, and collaborative process intended to help integrate the body, mind, and soul, enhance clarity and expression of spirituality. Margaret provides work in support of a client’s holistic well-being and spiritual development.
Nothing stated within a session should be taken as a reason or excuse to avoid appropriate medical or psychological treatment. This work is a supplement or addition to whatever treatment you are currently receiving or may seek in the future.
By the word “healing”, Margaret is not treating, curing, or diagnosing conditions. By accepting services, you understand that Margaret is neither a licensed counselor nor a licensed health practitioner/provider/physician. You also accept that you have not come to her for medical advice, diagnosis and/or treatment, and have sought this spiritual service combined with spiritual counseling of your own free will.
As a client, you understand that Margaret’s services are consultative in nature and that decisions made and actions taken by you, based on input or advice from her, are ultimately and completely of your responsibility. You further understand that Margaret shall have no liability or responsibility for any actions you take (or not take) in connection therewith. Margaret makes no guaranties or warranties, expressed or implied, as to results to be achieved, or as to the consequences of any actions taken or not taken by you.
You recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of Margaret or Heartsong Healing Asia. You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of Heartsong Healing Asia or otherwise – applying the principles set out in this Website are no guarantee that you or any other person will be able to obtain similar results. Each individual’s success depends on his or her background, dedication, desire, and motivation.
The use of our information, products and services should be based on your own due diligence and you agree that Margaret or the website are not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products and services reviewed or advertised on this website.
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor our affiliates operate or CONTROL in any respect any information, products, or services that third parties may provide on or through the Site or on linked websites linked on the Site.
If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not Heartsong Healing Asia’s. Neither us nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, we neither endorse nor are we responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the Sites by anyone other than an authorized representative while acting in his/her official capacity.
International Users
The Service is controlled, operated, and administered by Heartsong Healing Asia from our offices within Singapore. If you access the Service from a location outside of Singapore, you are responsible for compliance with all local laws. You agree that you will not use Heartsong Healing Asia’s Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Indemnification
You agree to indemnify, defend, and hold harmless Heartsong Healing Asia, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
Intellectual Property Rights:
This Site and all the materials available on the Site are the property of Heartsong Healing Asia and are protected by copyright, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. You may also request permission to republish material on this site and by emailing anna@heartsonghealingasia.com with your specific request.
- BOOKINGS, CANCELLATION AND REFUND POLICIES
ONE-ON-ONE SESSIONS
Bookings: For services requested via the Heartsong Healing Asia website, available appointment dates and times will be sent by email or Whatsapp. Once an appointment has been agreed and confirmed, a payment of 50% of the full fee must be received, a minimum of 2 days prior to the appointment date.
For bookings made confirmed directly with Margaret, a payment of 50% of the full fee must be received, immediately following the booking.
The remainder of the fees may be paid at the end of the session via PayNow and PayLah (for those with Singapore bank accounts) and by PayPal or Venmo for overseas clients.
If you are unable to attend a scheduled face-to-face session, you may opt for an online session. Please inform Margaret at least 2 hours before the time of the appointment.
Late arrival: Your appointment will be held for 15 minutes and cancelled thereafter, unless you inform her of your late arrival at least 1 hour in advance. Your session may be shortened as a result.
Rescheduling or Cancellations: Cancellations must be received at least 24 hours before your appointment. You may choose to reschedule your session or seek a refund if you choose to cancel the appointment.
Cancellations made more than 24 hours before the session will be charged a 20% administrative fee (of the full cost of the session) and the remainder will be refunded to you within 3 days.
Cancellations made less than 24 hours before the session will not be entitled to a refund, except when there are mitigating circumstances, assessed at Margaret’s sole discretion.
GROUP SESSIONS OR CLASSES
Booking: Please book directly with the website. You will receive a confirmation by email and payment instructions. Full payment must be received, a minimum of 3 days prior to the sessions. Payment may be made via PayNow and PayLah (for those with Singapore bank accounts) and by PayPal or Venmo for overseas clients.
Late arrival: We respect the commitment of the rest of the group and will extend admittance to participants for only 5 minutes after the start of the session.
Refunds for cancelled sessions is capped at 50% of the full value of the session, if cancelled at least 5 days before the session.
Cancellations made less than 5 days before the session will not be entitled to a refund, except when there are mitigating circumstances, assessed at Margaret’s sole discretion.
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